Customer Satisfaction Scores at Highest Levels on Record
TEMPE, Ariz.--(BUSINESS WIRE)--
Limelight Networks, Inc. (Nasdaq: LLNW),
a global leader in digital content delivery, today announced that the
average amount of data delivered per unit of power (Megabits per second
per Watt) has increased by over 600 percent year-over-year across its
content delivery network (CDN).
As part of its commitment to improve server efficiency through software
optimization while providing increased reliability and capacity for
customers, Limelight has also reduced its carbon footprint by 15 percent
at data centers around the world.
“We have a winning strategy for fulfilling our corporate responsibility
to reduce our carbon footprint and achieving great customer satisfaction
as we improve our operational and financial performance. We’re proud of
our contribution to reduce the global carbon footprint. We believe
today’s announcement underscores the effort of our operations,
engineering, research and development teams in helping us maintain one
of the most energy efficient and greenest CDN’s on the planet,” said Bob
Lento, Limelight Networks CEO.
To meet customer delivery requirements, Limelight has increased network
capacity and expanded its global Points of Presence (PoP). Along with
these investments, the company has set record-breaking levels to-date
for overall traffic, peak bandwidth and petabytes delivered. Over the
last year, efficiency has consistently improved through the use of new
server technology, consolidating server locations, and software
innovation. The resulting reduction in power consumption has reduced
Limelight’s overall carbon footprint by 15 percent year-over-year even
as traffic and capacity increased significantly.
At the same time, customer satisfaction is at an all-time high at
Limelight. The company has improved its overall Net Promoter Score by
over 70 points since 2013 and reduced its support ticket count by 37
percent over 2016.
About Limelight
Limelight Networks, a global leader in
digital content delivery, empowers customers to better engage online
audiences by enabling them to securely manage and globally deliver
digital content, on any device. The company’s award winning Limelight
Orchestrate™ platform includes an integrated suite of content delivery
technology and services that helps organizations secure digital content,
deliver exceptional multi-screen experiences, improve brand awareness,
drive revenue, and enhance customer relationships — all while reducing
costs. For more information, please visit www.limelight.com,
read our blog,
follow us on Twitter, Facebook and LinkedIn and
be sure to visit Limelight Connect.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170329005691/en/
famaPR on behalf of Limelight Networks
Paulina Bucko, 617-986-5021
limelight@famapr.com
or
Investor
Inquiries
ir@llnw.com
Source: Limelight Networks, Inc.